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QSAN’s Response to VMware ESXi 7.0 U2 Compatibility Issue in Storage

July  09 , 2021

Taipei City, Taiwan – July 9, 2021 - QSAN Technology Inc., an enterprise data storage manufacturer, today has released new firmware as solution to the VMware 7.0 U2 compatibility issue in storage updated as #2113956 in VMware Knowledge Base. KB #2113956 mentioned that an ESXi host loses connectivity to a VMFS datastore with VAAI ATS. The recommended resolution from VMware is to disable VAAI ATS heartbeat on ALL hosts sharing the datastore where these errors are seen.

QSAN had conducted thorough testing in the lab and concluded that such issue would lead to data inconsistency which may corrupt data before users are aware of this compatibility issue. The proactive approach from QSAN is to provide solution from storage side so customer could upgrade the firmware in storage side before upgrading to VMware 7.0 U2. It will prevent this issue while still maintaining existing environment and all VMware advanced features without interruption.

The solution is added to the new firmware v2.0.1a (and later) for XCubeSAN and XCubeFAS. QSAN strongly recommends users to upgrade the QSAN storage systems with these latest firmware before upgrading to VMware 7.0 U2. The firmware is available Here or users can contact QSAN support if more assistance is required.

About QSAN
QSAN has been a forward-looking pioneer in the IT industry that is committed to data protection. QSAN creates simple, safe, reliable, and uninterrupted storage services to businesses for all sizes. Our high-cost performance ratio connects the global leaders that help them turn data into creative momentum, build dynamic capabilities for digital transformation, and make flexible strategies to enhance business operations.

We’ve been developing strong relationships with worldwide partners to empower businesses with instant delivering services and comprehensive solutions. High-end-enterprise-level performance and agile management have proven records by thousands of organizations, which are taken seriously by us through any stage of their careers. QSAN aims to make a positive impact on data and become the force of our customers’ success because we believe all businesses deserve the best opportunity.

For more information, please visit: www.QSAN.com